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OUR SERVICES
FEEDBACK

Just want to tell you that you have an excellent crew who was able to deliver a first class service. All of the crew was professional, polite and very nice gentlemen.

I have troops of over 370 officers working for me in the office and your crew is as good as my officers. If I were you, I would feel very proud of them. Please pass my compliments to them and let the Boss know as well.

Annie

DOCUMENTS REQUIRED

  • Passport for every member of the family (clear copy of all the pages which have Japanese entry stamps) and copy of page with photograph
  • Residence and Working Visa (valid for over one year)
  • Original and two copies Declaration for Unaccompanied Baggage stating number of pieces in each shipment (Form C 5360-2 for non-Japanese and Form 5360 for Japanese).
    • Forms are obtained on the airplane travelling to Japan or at the Airport in Japan upon arrival.
    • Two originals required
    • Can be used to declare any other shipments arriving within six months.
    • If this form is not presented at time of arrival, Customer must prepare a "Letter of Apology" to Customs office which will delay clearance and Customer may have to pay import duty
  • Inventory (detailed in English or Japanese)
    • PBO - "packed by owner" and miscellaneous are NOT ACCEPTABLE!
    • Air shipments require a detailed list with carton numbers and items in each carton, along with the total number of pieces
  • Keys to locked trunks/suitcases
  • Delivery address and telephone number

CUSTOMS REGULATIONS

  • CUSTOMER MUST BE IN JAPAN AT TIME OF CUSTOMS CLEARANCE
  • Used household goods and personal effects are duty-free provided the goods have been in owner's possession and utilization for at least one full year
  • Most shipments inspected
  • Shipment must arrive within six months of Customer

DUTIABLE/RESTRICTED ITEMS

  • Alcohol, tobacco, rice and video cassettes
    • Items must be stowed for easy access in the container
    • Large quantities require separate clearance as a commercial shipment
    • Must be clearly noted on inventory (including the weight of the rice)
    • Detailed list of video cassette tapes
  • New items (less than a year old), especially furniture
    • It is recommended that new items be re-packed
    • Invoices required
  • Electrical appliances

RESTRICTED GOODS

The following items may be imported duty free in limited quantities:

  • Three (3) bottles (around 760cc) alcoholic beverages
  • 400 pieces of cigarettes per adult
  • 100 pieces of cigars (if there is no other tobacco)
  • 500 grams pipe tobacco
  • If there are more than 2 kinds of tobacco, up to 500 grams in total weight
  • 2 ounces perfume

PROHIBITED ITEMS

  • Rice, flower seeds/bulbs, flour, straw and straw items
  • Fresh fruit, meat products and vegetables (pineapples, green bananas excluded)
  • Items requiring Quarantine Certificate are rooted plants, furs, straw products, shells, meats and stuffed animals
  • Wildlife products from protected and endangered species
  • Narcotics and drugs (including over the counter cold medicines containing Pseudoephedrine)
  • Counterfeit or altered currency
  • Pornographic or politically sensitive material such as books, pictures or sculptures
  • Firearms and other lethal weapons particularly swords, spears, blowpipes, daggers, bolos, bows and arrows if the blade is more than 15 centimeters in length
    • Importation and/or possession of any type of weapon is strictly prohibited and will result in fines
  • If above items are included in the shipment, they will either be shipped back to origin or abandoned; additional costs for either option will be charged to Customer.

MOTOR VEHICLES

  • Duty-free for foreigners establishing residence
  • Must not be sold for two years after date of Import Permit
  • Must meet import requirements
  • Documents required:
    • Original Passport
    • Alien Registration Card
    • Form C 5360-2 or 5360
    • Original Registration
    • Engine & Chassis Number
    • Purchase receipt
    • Proforma invoice
    • Drivers License (copy)
    • Car Manual
    • Documents stating vehicle has been in owner's use and possession abroad
    • Affidavit stating that you will not sell your auto while in Japan
  • NOTE: Foreign cars must be modified to meet Japanese emission and safety regulations; charges are very high and for customer's account

If the above requirements are not met, import duty will be assessed at 5% of the depreciated assessed market value.

PETS

  • Dogs and cats:
    • Health and Resident Certificate from Quarantine Office at origin endorsed by USDA/APHIS/VS required (certificate issued by private veterinarians not acceptable)
  • Original Rabies Certificate issued by the pets veterinarian - must be issued within past 6 months but more than 1 month old
  • Quarantine at least 15 days required for dogs
  • Pets must be shipped aboard direct non-stop flights, from origin city where certificate was issued to destination
  • Pets not meeting these requirements will be returned to origin (at owner's expense)

Note Ė Custom regulations of Japan are subject to change without notice.





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