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OUR SERVICES
FEEDBACK

I must give you a positive feedback of the packing and movement of our goods from Hong Kong to Pune in India. The FTC people did a good and efficient job in Hong Kong and your partners in Mumbai also did a good job of clearing in Mumbai, Moving to Pune and unpacking at our house in Pune.

Thank you and keep up the good work.

Vivek Tamhane

Moving your home is said to be one of the top three most stressful experiences in your life. Add to that a move to a new country, with a different culture, language, and climate, moving homes abroad is serious endeavor. We understand this and are committed to supplying a comprehensive door to door service that creates a positive experience for you and your family. We take a logical approach to your move, with detail given to each step.

Pre-Move Survey:
We believe that counseling and fact finding at the pre-move survey are critical for a successful move. Our representative will evaluate your packing requirements and explain our methods for protecting your belongings. He or she will ask for your concerns and specific needs for timing, special packing, billing, or new purchases.

Moving Proposal:
Upon completion of the pre-move survey, we will prepare a door to door proposal in a timely, professional format. Our proposal will include detailed information about the services we provide, the timing, the routing, and the destination customs requirements. Our proposal will be complete, with no hidden costs, and guaranteed.

Moving Protection:
On the scheduled day of packing, our specialists will arrive at your residence prepared to pack and crate your precious belongings for safe transit around the world. Only the finest quality materials are used, including bubble wrap, styrofoam sheets, cushion pads, cardboard sheets, wardrobe cartons, and various size cartons. Special crates are made for your fragile items.

Packing Expertise:
Packing is the very important part of moving process. Transporting fragile articles and delicate items need professional packing. All our packers are full time professionals. A crew consists of an English speaking supervisor and professional packers. Our experienced and trained crew will pack your belongings professionally, wrap furniture and appliances using latest high quality international standard packing material. Items requiring special care are packed in made to measure wooden cases.

Airfreight Services:
For those belongings which you will need as soon as possible in your new environment, we will select only reputable, cost effective airlines. Air shipment is relatively expensive and based on a volumetric weight or the actual weight whichever is greater. Tri-wall cardboard cases are used for optimum protection and minimizing air freight charges. Cost efficient, safer routings are ongoing objectives at FTC.

Sea Freight Services:
Sea Freight is a cost-effective way of sending your shipment overseas. The bulk of your belongings will travel by ship to your destination country. Again only reputable, cost effective Steamship Lines are selected. Again, cost efficiency and safe routes are our aim.

FCL (Full Container Load)
Shipped by 20' & 40' containers for sole use. The process to send a full container load is relatively simple. After packing is completed, shipment will be loaded into the container, sealed and sent to Port. No other cargo is co-loaded with your shipment.†

LCL (Less than Container Load)
Shipment is placed in wooden liftvans for optimum protection. Feasible for shipments less than 500 cubic feet depending upon the destination. Shipment is sent to LCL cargo handling warehouse and co-loaded with cargo bound for same destination.

Groupage
Shipment will be packed and brought back to our warehouse and shipped in one of our groupage containers. This means that your consignment is shipped together with other shipments of household effects which are bound for the same destination. Groupage is very cost effective but transit times are longer. We offer a regular groupage service to popular destinations worldwide.

Delivery Services:
When your belongings arrive in the destination country, our selected moving professionals there will be responsible for customs clearance and delivery to your residence. Throughout Asia, our own office will handle the delivery. In Australia, Europe and USA, our liaison office will ensure that our partner agent treats your belongings as if we were handling them ourselves.

Convenient Internet Tracking System:
We have employed a simple internet tracking program through our website. You are able to obtain the current status of your shipment, including packing date, departure date from your country of origin, arrival date in your destination country, delivery date and storage dates if applicable. You simply enter your tracking number onto the screen and press enter.

Worldwide Transit Coverage:
All risk transit insurance is available for door to door protection. Coverage commences when we begin packing and remains in effect until unpacking is completed in your new home. Your insurance premium is calculated as percentage of your declared value. An itemized inventory is necessary to activate transit cover.

Summary:
In sum, we are committed to minimizing the stress that an international move can cause. As your partner in this brief endeavor, we offer experience, expertise, understanding, modern equipment, and most important, flexibility to ensure a successful move.

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