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Just want to tell you that you have an excellent crew who was able to deliver a first class service. All of the crew was professional, polite and very nice gentlemen.

I have troops of over 370 officers working for me in the office and your crew is as good as my officers. If I were you, I would feel very proud of them. Please pass my compliments to them and let the Boss know as well.



Shipper must be in the country at time of customs clearance to sign documents

All shipments are subject to 100% Customs examination

Used household goods duty-free if:

        Customer has owned goods for a minimum of three months and will not dispose of them for at least six months

        Customer is a foreigner holding a Work Permit or

        Customer is a Malaysian who has been out of the country for a continuous period over 12 months

Documents Required

  • Passport (copy of photograph page, 1st, 2nd, and 3rd pages and stamped by immigration - date of entry)
  • Work Permit
  • Visa for Employment and Residence
  • Customs Form No. 1 (eight copies) signed by customer
  • Letter from employer in Malaysia stating reason for import, job function and approximate duration of stay
  • Inventory (original or a copy ) must correspond EXACTLY to contents of shipment
  • Separate list of electrical items, appliances and new items. (Not to be omitted from the inventory. Please clearly state the brand, model, country of origin, voltage and price.)
  • Letter of Authorization to Destination Agent, signed by customer, to clear shipment

Dutiable/Restricted Items

  • All electrical items require Import Permit
  • All items less than six months old are taxed and dutiable (original invoices with value are required)

        Video cassettes and films are subject to review by the Film Censorship Board

  • Precious metal objects
  • Plants require Phytosanitary Certificate and approval from the Ministry of Agriculture
  • Computers are tax free, limited to no more than three imported per family, cannot be sold within one year of import, and require an Import License
  • Alcohol and cigarettes are subject to high import duties

Prohibited Items

  • Firearms, dangerous weapons, fireworks, explosives, ammunition and knives
  • Narcotics and drugs (violators subject to Death Penalty)
  • Foodstuffs
  • Pornographic or politically sensitive material (in the form of books, videos, films, etc.)
  • Gold bullion
  • Telephone and fax equipment (permit required)
  • Short wave radios
  • Satellite dish
  • Nothing from Israel is allowed into Malaysia
  • Any literature on communism is prohibited

Motor Vehicle

  • Import highly discouraged
  • All motor vehicles (new or used) are subject to Customs duties, are highly taxed and require an Import Permit
  • The permit must be granted before the vehicle is shipped
  • Motor vehicles over five years old are prohibited
  • Documents required:

        Original ownership certificate

        Customs Form No. 1 (eight copies)

        Insurance Policy

        Original and copy of passport of owner

        Letter from owner stating reason to import vehicles

        Invoice, if vehicle is new


  • Dogs/cats/birds are permitted and require an Import Permit (prior to the animal's arrival)
  • Health Certificate (issued within seven days of flight, and must state that animal comes from a rabies free area).
  • Vaccination Certificate required (must show proof that vaccination was administered between 30 to 180 days prior to the flight).

        Must note breed, age, color, name of pet and owner and flight details.

  • One month quarantine (minimum one week advance notice required for kennel/quarantine space).

        After two weeks animal may be released to spend the remainder of the quarantine time at home in quarantine.

Note - Customs regulations are subject to change without prior notice.

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